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Saturday, November 25 2017
Not keeping up with your virus and malware protection - Computer Support Philadelphia

Recently, it was made known that Kasperky Labs allegedly had ties to the Russian government. This left many whom chose that software, be it small business, home or corporate, wondering if their computer held assets were at risk.   Many people have now opted to use other well known brands of anti-virus.   These programs usually come in two varieties, a simple ant-virus software or a suite of programs that would allow more things to be offered/monitored.   Some offer spam filtering, malware control in addtion to Anti-virus.  Some offer inbound and outbound Keeping you safe from hackers.  Protecting you during on-line banking, etc...

Kaspersky, though they deny wrng doing, has breached the public trust by allowing some its program functionalit to put you and your data under a microscope.   What you do with either home use or corporate data, is of the utmost importance to keep away from prying eyes.  

As I often do, I push the brand of anti virus that I have trusted to keep my clients free of problems on their PCs and Macs for seven years running.   Call me and I can get you on track, whether you are a home office or have fourteen PCs. I am here to help

Posted by: Richard G. Chism, Personal Computer Support AT 12:40 pm   |  Permalink   |  0 Comments  |  Email
Tuesday, November 21 2017

Recently, I had my uncle, the mother of my friend and several others, tell me that they had paid $200.00 to Microsoft to clean a virus.   I asked serveral questions of the people whom fell victim this apparent scam.  Upon looking into the situation further, I determined that they users each suddenly heard a loud voice, telling them that they have a virus and they many not continuse until they call Microsoft.  The sound would not stop until they called they number that was on the screen.  Once they called, they were urged to load a remote control software onto their computer and turn control over to a technician.   The technician, quickly moves through many screens and FIXES the problem.    The person is often charged up to $200.00 for the service.   Often, the customer is worried that the company left software behind that could allow acess to their systems, without their knowledge.  

First, if you get one of these, TURN OFF THE COMPUTER immediately.   Secondly, call a professional like myself or a company that can perform the removal.  This service will generally cost around $125.00.  Afterward, the hard drive is placed back into your computer and tested.   As part of my service, I recommend that you run GOOD anti-virus / anti-malware.   I recommend ESET andcan install it while I am on-site. After this, you shold be good to go.  

Posted by: Richard Chism AT 04:22 pm   |  Permalink   |  0 Comments  |  Email
Thursday, November 16 2017

Testing the blog for validity

Posted by: Richard Chism AT 04:28 pm   |  Permalink   |  0 Comments  |  Email


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